Quick View OS-Browser Support Matrix

OnsiteHealth – Operating System/Browser Support Matrix

10/22/2013

Please Note:

  1. Many of our OnsiteHealth offerings require the installation of the Citrix Client. It is recommended that you install this prior to signing in to OnsiteHealth. You can download the Citrix Client Updates (specific to your operating system) at http://www.nyuonsitehealth.org/downloads.
  2. Remote access to OnsiteHealth on a Mac requires Java. The latest version is recommended.
  3. This Support Matrix indicates support only for the purposes of connecting to OnsiteHealth. Browser support by individual applications may vary.
  4. 64-Bit operating systems are supported using 32-bit browsers only.
Operating SystemsBrowsers
Windows XP (32-bit) 
Internet Explorer 8
Chrome 30
Firefox 24
Windows Vista (32/64-bit) 
Internet Explorer 8
Internet Explorer 9
Chrome 30
Firefox 24
Windows 7 (32/64-bit)Internet Explorer 8
Internet Explorer 9
Internet Explorer 10
Chrome 30
Firefox 24
Windows 8 (32/64-bit)Internet Explorer 10
Chrome 30
Firefox 24
Mac Snow Leopard (10.6.8)Safari 5.1.10
Chrome 30
Firefox 24
Mac OSX Lion(10.7.5)Safari 6.0.5
Chrome 30
Firefox 24
Mac OSX Mountain Lion(10.8.5)Safari 6.0.5
Chrome 30
Firefox 24

NOTE: If the operating system/browser is unlisted it is unsupported. Additionally, Windows 8.1 is different from Windows 8.